Privacy Policy

Effective Date: 2025/01/31

At AMROUZ, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the “Site”) and use our services.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, and any other information you provide.
  • Order Information: When you make a purchase, we collect your billing and shipping information, phone number, and payment details.
  • Contact Information: If you contact us, we collect the information you provide.

1.2 Information Collected Automatically

  • Cookies: We use cookies to track your browsing activity and preferences. You can manage cookie preferences through your browser settings.
  • Usage Data: We collect information about how you use the Site, including IP address, browser type, pages visited, and time spent on the Site.

1.3 Information from Third Parties

  • We may receive information from third-party services, such as payment processors or social media platforms, if you choose to connect with us through those services.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To personalize your experience on the Site.
  • To communicate with you about your orders, services, and updates.
  • To improve our website and services.
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third parties that help us provide services, such as payment processors and shipping companies.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, sale, or transfer of assets.

4. Your Rights and Choices

Under GDPR and CCPA, you have the following rights:

  • Access and Correction: Request access to your personal data and correct inaccuracies.
  • Data Deletion: Request the deletion of your personal information.
  • Opt-Out: Opt-out of data collection for marketing purposes.
  • Data Portability: Request a copy of your personal data in a portable format.

To exercise these rights, please contact us at [Brand@amrouz.net].

5. Cookie Policy

We use cookies to enhance your experience. Cookies may be used for:

  • Analytics to understand how visitors use the Site.
  • Remembering your preferences.
  • Providing personalized content.

You can manage cookie preferences through your browser settings or opt-out using our cookie consent banner.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

8. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: [Brand@amrouz.net]